‍New users: Click here to start the activation process. Please enter the activation code from either your SMS or Email and follow the steps to continue your activation. For more information on how to activate your Membership, click here

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Existing users:  Are you sure you want to activate now? If you have a current Membership, you can wait until it expires - you have 90 days to activate your new Membership. By activating your new Membership now, it will begin right away and run alongside your current Membership. When ready to activate, Click here to start your activation process. Please enter the activation code from  your Email and follow the steps to continue your activation. For more information on how to activate your Membership, click here.

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‍To begin using your Membership, please download the latest version of the Entertainment App from either the Apple App Store or Google Play Store. You can find this on the email sent when you purchased your Membership.

The Entertainment Membership can be shared with up to five family members or up to five devices within your household. Once an offer has been redeemed by anyone within the shared membership it cannot be used again by anyone else.

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‍To share your Membership, the new user will need to download the Entertainment App from the Google Play Store or the Apple App Store. They will need to login by entering the primary membership account holders email address and password on the Sign-In screen to login. They will remain logged in unless there is an update on the app, or for the next 45 days provided they do not log out.

Australia:

Call us on 1300 159 707

Email: contact@entertainment.com.au

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New Zealand:

Call us on 0508 326 657

Email: support@entertainmentbook.co.nz

Yes, Entertainment Memberships are an easy way to raise money for your school, charity, community organisation or corporate social club. Find out more.

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Entertainment’s dining offers are valid at all times throughout the year, except for a few days known as ‘Optional Days’. Please refer to the  Entertainment Membership Terms and Conditions  Click Here

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The Entertainment Team is committed to ensuring that, to the best of our ability, we meet all the requirements of the National Privacy Principles and the Privacy Act. For more information, please refer to the Privacy policy page.

Simply head to forgot password and we will email you a link that allows you to reset your password.

Entertainment Memberships can be purchased from our website, click the ‘Join Now’ button to begin your purchase. Our Memberships are also sold by fundraising organisations, including major charities, community groups, associations, schools and social clubs, as well as sporting and recreational groups. 

Memberships give you thousands of 2-for-1 and up to 50% off offers from many of the most popular restaurants, attractions, activities, shopping, accommodation in your area and more. There are three kinds of Entertainment Memberships that you can buy: Single City, Multi City (for the whole of Australia, New Zealand and Bali), or a 2-year Multi City Membership.

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You can also nominate a fundraiser to support, and they will receive 20% from your purchase.

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Get your Membership today.

iPhones: The Entertainment App is compatible with Apple devices running iOS 11.0 and above. Search for Entertainment ANZ in the App Store or in iTunes.

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Android phones: The Entertainment App is designed for Android phones running 6.0 or later. To test compatibility, search for Entertainment ANZ from the Play store App on your phone or the Google Play website. Google Play will automatically tell you if the App is supported by your device. Not all Android systems are the same and manufactures may modify the operating system with components that may make the device incompatible.

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At this stage, the Entertainment App is not available for Windows or BlackBerry Mobile Phone devices.

This means your phone's location services are switched off and you are unable to use this function. To enable location settings please follow the guidelines below:

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Apple: Settings > Privacy > Location Services > Enable > Scroll down and tap on the Entertainment App Icon > Tap on ‘While Using the App’

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Android: Settings > Location > Enable

Apple: Check your device's software version and ensure it is above iOS 11, please update if there is one available. Go to Settings > General > Software Update.

If there is no available update and the version is above iOS 11, please check that you have enough storage available and remove some data if necessary. Go to Settings > General > Storage.

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If you’re still getting this message, follow the steps below:

1. Tap "Settings" from the home screen of your iOS device.

2. Tap "iTunes & App Store."

3. Tap your Apple ID and select "View Apple ID" from the dialog box that opens.

4. Enter your Apple ID password as prompted.

5. Tap "Country/Region." Read the notification that appears on the screen, as it may be different depending on your Apple account. For example, if you have auto-renewing subscriptions, changing countries may disable these subscriptions.

6. Tap “Change Country or Region.” select your country or region from the list provided.

7. Tap “Done”

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Android: Check your device's software version and ensure it is above Android Version 4.4, please update if there is one available. Go to Settings > About Device/About Phone > Software update. If there is no available update and the version is above Android Version 4.4, please check that you have enough storage available and remove some data if necessary. Go to Settings > Storage.

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App not available in your country/region:

Google Play uses the billing address of your default payment instrument in Google Wallet to help determine your home country for accessing the Play Store. If it is not using Australian or New Zealand details, you will not be able to download or use our App.

Please note that you must have a valid payment method with a local billing address to access that country's Play Store.

1. Sign into your Google Wallet account to manage your payment methods https://wallet.google.com/manage/paymentMethods)

2. Add a new card or change your default payment instrument to one with a billing address located inside your desired country

3. Open the Play Store and navigate to any item available for download

4. Click to begin a download until you reach the "Accept and buy" screen (no need to complete the purchase)

5. Close the Play Store and clear data for the Google Play Store application (Settings > Apps > Google Play Store > Clear Data) or clear your browser cache

6. Re-open the Play Store. You should now see the Play Store that matches your default payment instrument's billing country.

If you haven't yet added a payment method to your account for the first time, please add a card directly from the Play Store with a billing address that matches your intended country location. Then, follow steps 3 through 6 to show your intended country's Play Store.

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With continual updates to operating systems, we will be checking to make sure all Membership functions are supported on the App. While some unexpected issues may arise before the checking process is completed, our aim is to ensure that these are kept to a minimum and resolved quickly and efficiently.  Some app updates may require you to re-enter your log-in details.

When you are on the App, click on search, select refine and ensure all offers are selected here. Tap apply if you make any changes. You can reset a filter at any time.

You can also use the search function by typing the merchants name, suburb, category subcategory, or keyword.

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Lastly, you can use the Map tab to manually navigate to the geographic area and select the 'Search this Area' button to run a query.

The App requires a network connection to search and redeem offers.

In the Entertainment App, select the offer you wish to use. In the presence of a staff Member select 'Redeem now' and show them the redemption screen. They must view and may record the unique redemption code that appears on your screen. The offers are also date and time stamped and have a revolving crown to ensure its validity.

If you get a Login Error message: There was an error with your login details' - this means your Entertainment Membership email is not recognised or your password was incorrect.

To avoid this, ensure you have an active Membership. If you do not, you will need to purchase one or activate a pending Membership.

Alternatively, you can use the ‘Need help’  link to reset your password.

‍Please ensure your password has at least 8 characters, containing 1 capital letter, 1 lowercase letter, 1 number and 1 of the following symbols ! @ $ % & * ?

If you do not know your Membership email, you can use the ‘Need help’ link to recover this and click on ‘I forgot my username’.

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Entertainment App Permissions

The Entertainment App may require access to ‘App Permissions’ such as Location, Storage, Contacts and more. Updates to Entertainment Australia and New Zealand may automatically add additional capabilities within each group. For more information on Permissions please refer to the Permissions section in your device App settings. These permissions are used in order to use the App functionality such as calling to make bookings, to view participating businesses near to your location (the ‘Near me’ technology) and saving image files for quick load time when opening the App and viewing offers.

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We use your mobile phone number to securely verify your account, assist with forgotten usernames and passwords and allow for passwordless login when using the website.

Make sure you have an active Membership. The App and website will prompt you to input the email and password associated with your Membership. If you do not have a Membership, you can purchase one through our website.

Login to the new website

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If you’re an existing member

1. Visit the website

2. Click the Login button

3. You’ll be prompted to input your mobile phone number to verify

4.  You’ll receive a verification code via SMS

5. Enter code and click submit to login 

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After your first login, if you stay logged in you won’t be prompted to enter your mobile number and verification code again.

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Login to the new App

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1. Download and open the new App

2. You’ll be prompted to input your email or username and password to verify your account

3. Click Sign In to login

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Apple/ Android: Delete your App, turn off your device, turn it back on and re-install, proceed to log in again.

Entertainment Members are entitled to special Member-only rates at all of the hotels listed on the My Bookings website. The offer provided by each hotel is at least 10% off the best available room or package rate available to the public at the time of booking, subject to availability. In many cases the Member-only rate may be up to 50% off the Rack Rate (the hotel's maximum published rate that all rates are discounted from) or more in some cases. Rates are based on single or double occupancy unless otherwise specified. If you have additional people in your room an extra-person charge may apply.

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The Member discount does not apply to seasonal, group or convention rates or travel agency bookings and may not be combined with other discount programs.

Yes. You will need to present your Entertainment Digital Membership upon check-in to verify your Entertainment Membership. Please note that your Membership is transferable within your immediate family and you may book for family members so long as they present the Membership upon check-in.

Yes. Once a booking has been made through the My Bookings website, the reservation will be forwarded to the hotel and will be treated as a confirmed booking, unless expressly advised otherwise at the time of booking. Make sure you always keep note of your confirmation number for your reference.

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In the unlikely event that the hotel is not able to confirm your booking, you will be contacted immediately by the hotel when the booking is received to advise you of this. Your payment will not be processed, and your original booking will be cancelled through the My Bookings website with no fees or charges associated with this.

Payment will be charged directly by the hotel. Each hotel will specify the payment terms and conditions on the hotel information page. You will need to accept these terms and conditions during your booking process. The payment terms and conditions will also be noted on the confirmation email sent to you from the My Bookings website when you confirm your booking.

No. There are no booking fees if you use the My Bookings website to make a booking, or when making a reservation over the phone.